For organizations spanning all industries and sizes from SMBs to Fortune 500 corporations
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.
Kaph provides a portable (written in Java) method by which to display and guide users through multiple-subject research surveys. Configuration is handled via XML files. Support for a wide range of types of questions is provided.