Your service operation isn’t one-size-fits all, so your IT service management solution shouldn’t be either
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
That project aims at providing a clean API and a simple implementation, as a C++ library, of an Airline-related Inventory Management system. That library uses the Standard Airline IT C++ object model (http://sf.net/projects/stdair).