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Provide softphone support to AmazonConnect customers
connect-rtc.js provides softphone support to AmazonConnect customers when they choose to directly integrate with AmazonConnect API and not use the AmazonConnect web application. It implements Amazon Connect WebRTC signaling protocol and integrates with browser WebRTC APIs to provide a simple contact session interface that can seamlessly integrate with Amazon Connect StreamJS. In a typical amazon-connect-streams integration, connect-rtc-js is not required on parent page. Softphone call handling is done by embedded CCP. Load connect-rtc-js along with amazon-connect-streams on parent page. In the gh-pages branch prebuilt ready-to-use files can be downloaded/linked directly.
...If your provider does not offer this feature, consider using a SIP proxy such as Kamailio, Opensip or Routr. The softphone is internally configured using a JSON definition. The configuration file can be loaded from either a server or a local file. 008 reads the file only once.
VitalPBX is a free telephone and communications PBX system for companies. It is a complete platform that can be installed on the physical hardware on the site or as a hosted application. VitalPBX acts as the upper layer interface for the Linux base and then Asterisk (one of the most popular communication toolkits in the world). For this reason, VitalPBX is the graphic user interface between you and the complex world of modern communications.
Peers is a very simple softphone. It's a SIP User-Agent, written in java, it works on windows, linux and mac. It can be used with SIP servers like opensips or asterisk IPBX. It supports G711 codec (PCMU and PCMA) and telephone-events (DTMF).
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PartiSIPation is a sip user agent which has an easy replaceable gui. So it can be used as a softphone as well as it can be integrated in any kind of application, e.g. online games.
IMS-Communicator is an IMS softphone based on the old version of the sip-communicator java project, implemented on top of the JAIN-SIP stack and the Java Media Framework API. It can be used with Open IMS Core (http://www.openimscore.org).