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Desktop and Mobile Device Management Software
It's a modern take on desktop management that can be scaled as per organizational needs.
Desktop Central is a unified endpoint management (UEM) solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
SGML2KSS transforms one SGML document into a XML document that contains the content of the SGML document as well as markup information about the SGML instance such as OmitTag and ShortTag.
An implementation of DSSSL, a style language to format SGML or XML documents.
OpenJade contains backends for various formats (RTF, HTML, TeX, MIF, SGML2SGML, and FOT). This project also maintains OpenSP.
Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.