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My Telco Issues is an effort to ease the burden of managing DSL customers and the equipment (DSLAM, Access Servers, etc.) It offers ticket tracking and scheduling, scripts to monitor port speed, change port settings, and other goodies!
SmoothOperator is a service ticket managment system written in PHP that is geared more towards network consulting companys with multiple techs. It allows for both priority leveling jobs, job day scheduling, and on call paging if a high priority job is e