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A support ticket and tracking system written in PHP featuring a rich GUI based on the YUI ajax toolkit. Designed for small to medium computer service companies that need to manage customer support requests, hardware and billing. Supports multiple service
Bermuda is a help desk web-app that aims to make the lives of tech support offices easier. It does most of what other ticket tracking apps do and more. Its sleek interface is easy on the eyes, straightforward, and very useable.
TTS - Ticket tracking system. for PHPnuke - Web administration of tasks and human resources. Open a ticket on job request; document and inform progress; report department activities; perssonal managment aid.
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My Telco Issues is an effort to ease the burden of managing DSL customers and the equipment (DSLAM, Access Servers, etc.) It offers ticket tracking and scheduling, scripts to monitor port speed, change port settings, and other goodies!
SmoothOperator is a service ticket managment system written in PHP that is geared more towards network consulting companys with multiple techs. It allows for both priority leveling jobs, job day scheduling, and on call paging if a high priority job is e
Computer Repair CRM Open Source Project, A active web based customer management, trouble ticket and billing system for independent computer repair and service professionals and businesses based on the CiteCRM platform which ceased developement last year.