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Atera’s AI agents don’t just assist, they act. From detection to resolution, they handle incidents and requests instantly, taking your IT management from automated to autonomous.

QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.

Equip your frontline teams with a robust digital solution to simplify data collection and reporting. Handle inspections and audits effortlessly, even in remote locations, and create comprehensive reports on the spot, all integrated with Dynamics 365.

Procare Child Care Management platform is suitable for after-school programs, childcare centers, daycare, child activity centers, and school districts. With Procare Child Care Management, users can manage the tracking of family data and accounting, employee data, expenses, attendance, meals payroll, and more. Procare Child Care Management modules include classroom management, tuition collection, cloud data hosting, and parent management.