Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
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Notifii Track, a cloud-based software solution designed to streamline package management
We serve three primary verticals: offices and corporate buildings, multifamily housing and colleges and universities.
Notifii Track is a cloud-based package tracking software for apartment offices, university mailrooms, and corporate mailrooms. Quickly and easily log packages as you receive them. Automatically alert the recipient via email and text message. Capture signature proof-of-pickup/delivery. Notifii Track saves you time (literally, just a few seconds to scan a package) and increases package accountability. Use Notifii Track through your web browser, or on any iOS/Android device. 30-day free trial available.
Apache Guacamole is a clientless remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH.
We call it clientless because no plugins or client software are required.
Thanks to HTML5, once Guacamole is installed on a server, all you need to access your desktops is a web browser.
A P2P overlay construction toolkit, which supports routing algorithm researchers in addition to application developers. It provides multiple routing (DHT) algorithms such as Chord, Kademlia, Koorde, Pastry and Tapestry, and a distributed environment emu
Controlling Model Railroad via Networks
"Lanbahn" Concepts
- intelligent end devices
- all with a network, wlan or other sophisticated interface.
- can be operated without a central station
- no complex binary protocols
- communications via multicast UDP messages
- decoders can advertise their capabilities via zeroconf/avahi/bonjour protocol.
- raspberry pi as one hardware platform
- tinkerforge IO bricklets for turnout and signal control
Supercharge Your Manufacturing with Easy MRP and MES Software
Designed for SME manufacturers who want to reduce wasteful manual processing, save time and increase profits.
Flowlens eliminates stock-outs, shortage and overstocks, avoiding costly production delays.
Stay in control of inventory levels and keep production running smoothly with real-time visibility and easy-to-use stock management. Import bulk data with ease.
Tpl makes it easy to serialize your C data using just a handful of API functions. The data is stored in its native binary form for maximum efficiency. C, Perl and XML supported. Data is portable across CPU types and OS's from Unix to Mac to Windows.
The Virtual Laboratory for Earth and Planetary Materials (VLab) collaborative GRID-based environment. Concentrating on scientific computation workflows and auto-generation of visualization services. http://vlab.msi.umn.edu
This project aims to replace the multimedia server application for the Gateway, GoVideo, and NetGear DVD players & set-top devices. The new server software aims to be more organized and support a wider variety of formats than Digital 5's original.
A service-oriented, single-source, Java integration server with virtual Service Stores(TM) that expose services via web services, HTTP and more. Service Flows provide process automation. Mainframe, database, email, web, soap & ftp adapters are included.
Unify Your Workflows with a Fully Integrated Platform
Tai Software is a fully integrated Transportation Management System (TMS) built to meet the real needs of freight brokers. It efficiently manages Full Truckload (FTL), Less Than Truckload (LTL), and more, helping optimize operations, enhance carrier selection, win more business, and improve profitability. Tai connects with leading LTL carriers, load boards, tracking tools, and other platforms to centralize workflows and eliminate inefficiencies.