...This is an offspring of projet ESIS, we use this tool with customer to assess which solutions could be used to build IT security metrics.
Version 1.3 has been updated to Flex 4 (flash build 4.7 and Flex SDK 4.6).
SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.