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AI-powered service management for IT and enterprise teams
Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
An implementation of the Open Group's Application Response Measurement (ARM) Version 4 standard. The ARM standard describes a means of breaking an application down into it's constituent transactions, and measuring response time across multiple tiers.
An adaptable, platform-agnostic application incident reporting infrastructure ranging from logging libs and webservice-based reporting to a J2EE logging server to a pluggable connection to issuemanagers.