STS - SupportTicketsystem and Knowledgebase - auto response, Mail - parsing , mysql or mssql, user can rate tickets which where published in the knowledgebase for professional use user groups, admin - groups, ticketstatus - support iv'e read message
A virus scanner for VPOP3 - a Windows mail server which includes a hook for an 'external router' which processes mail before it is delivered to a user's mailbox. We currently support the free AVG from Grisoft and eTrust EZ Antivirus.