Search Results for "helpdesk ticket system"
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Showing 23 open source projects for "helpdesk ticket system"
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From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security.
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Define and Deliver Comprehensive Cybersecurity Services. Security threats continue to grow, and your clients are most likely at risk. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. Now technology solution providers (TSPs) are a prime target. Enter ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) — the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. From client-facing reports to technical guidance, we reduce the noise by guiding you through what’s really needed to demonstrate the value of enhanced strategy.
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ABillS (~AsmodeuS~ Billing System)
Triplay ISP billing system internet voip iptv hotspot
ABillS - ISP Billing System with different abilities. IPoE,PPPoE, PPTP, L2TP, IPSec,OpenVPN (Cisco, Junipex MX, ZTE, accel-ppp, mikrotik) Support RADIUS (Freeradius) PON (BDCOM,ZTE,C-Data,Huawai,V-Solutions,Stels) CRM for ISP, Callcenter, NetFlow, Monitoring, VoIP (GNU gatekeeper, Asterisk), IPTV, Hotspot (Mikrotik, DD-wrt), SNMP Monitoring (D-Link, Cisco), Help Desk, Mail management (Postfix, Spamassassin, Courier IMAP/POP). Multilanguage -
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CSI-RCMD
Tools Parallel Remote Commands for Unix
* Introduction - This package send remote commands in the nodes based on SSH communication. * CAUTION - Sending unexpected commands (with or without 'root' privileges) you can DESTROY or COMPROMISE this nodes or their systems. Use wisely. * Support: The Support Service is FREE. Do you need support? Open a ticket and I will get back to you as soon as possible. -
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CSI-EXPLOREFS
Tools Explore the List of Files based Mount
...? Open a ticket and I will get back to you as soon as possible. -
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CSI-Math-Notation-PostfixInfix
Perl Lib Math Notation
* Introduction: - This Module is a Library based Perl code. - The library provide: - Convert INFIX expressions to POSTFIX; - Convert POSTFIX expressions to INFIX and; - Perform POSTFIX context validations. - Context validation can be implemented in item selection routines or data context validation, when it is possible to identify data to be selected or ignored in some data analysis process. * Support: The Support Service is FREE. Do you need support? Open a ticket and I... -
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
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RoomFinder
View your company building(s) on Google Maps
More details can be found at https://sites.google.com/site/parishnetworks/home/technology/roomfinder I wrote this for my company, where the campus is large enough that people sometimes had difficulties finding other people, conference rooms, etc. It is especially handy for Helpdesk, new hires, mail room personnel, etc who often need to find people and places that are new to them. The (Perl & JavaScript) code is fairly straight forward, but getting your building floor plan(s) into the right... -
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check_backuppc_shares
Another Nagios plugin for BackupPC
This bash-script checks that backups are not too old, that the last backup had no errors, that all shares and subshares exist in the data root directory, etc. This plugin and the "check_backuppc" check sligtly different things, and in different was. You can use both... Tested on: BackupPC 3.2.1 / Ubuntu 12.04 Should work in most similar systems i think. Let me know otherwise (create a ticket!). Installation is easy: Just put the check-script inyour nagios server, and the other (included... -
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... to be scanned: txt, csv, log, xml, htm, html, rtf. If you feel there is a need to add any more formats which you encounter, it is very simple to do so from the source. Also, you can raise a ticket for the same. If I feel there is an increasing demand for some file formats to be added to the executable, I'll sure compile it in the exe and release it. Enjoy using Cardito and drop your reviews good or bad. :)
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OTRS TicketInvoice
OTRS open source extension
Extension module to popular open source ticketing system. Extension handles invoicing associated with helpdesk services. -
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Note: WE ARE UNABLE TO UPDATE THE SCANNER AT THIS MOMENT! Note: WE APPRECIATE YOUR CONTRIBUTION. Detects file inclusion, sql injection, command execution vulnerabilities of a target Joomla! web site. We'll update it soon. The database update is currently maintained by web-center.si. Send your contributions, recommendations and bugs report to joomscan at yehg.net or creating a ticket at Trac here.
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Transform your financial and HR operations and improve efficiency even remotely with digital, customized workflows that your team can automate and integrate with other software without the need of IT development.
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ispCP is a project founded to build a Multi Server Control and Administration Panel without limits. This Control Panel should be usable by any Internet Service Provider (ISP). This project is a fork of the stalled VHCS.
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Bi-directional gateway between Request Tracker and Nagios to help you achieve compliance.
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YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
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GPL web hosting control panel designed for Debian GNU/linux servers. Includes support for public and private hosting plans, Paypal payments, integrated ticket system, PHP directives control (safe_mode, reg_globals), Joomla and phpBB installation tools.
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BigBoos is a easy to use network monitoring system which checks the networking devices either based on snmp or icmp ping and generates reports.It also have trouble ticket system , downtime report,customer management etc.It is ideal for middle sizes ISP.<
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OAAQ or Open Ask A Question is a web based virtual reference application for libraries. It is a basic trouble ticket system applied to library reference questions that supports collaborative management of answers in a multi- sector/institution/department
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REQADM is a comprehensive request queue administration facility for helpdesks and other groups who track customer issues. Clients include full GUI (X or Windows), web, e-mail, command-line, batch and custom API. Includes report generator.
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A web-based helpdesk ticketing system. It adopts a more effective ticket sorting/ranking method instead of the cumbersome "assign/completed". More: http://www.upoint.info/cgi
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A perl script which gathers information about the Super 7 Canadian Lottery (more in the future) and computes different statistics on the combinations, frequencies, etc that may help a person to choose a better, more precise lottery ticket.
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Centrally monitor eventlogs, no agents needed; Send alerts to different people on different events; Integrated with ticket tracking system; Forward events to syslogd; Archive events into MYSQL/MSSQL; Web interface to search for events;
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PerlTix flags in/outgoing mail which allows internal addresses (i.e. support@ includes: tech1@, tech2@) to be reached through a single point of entry (i.e. support@). The ticket-ID also allows the admin to cross-ref w/other sub-systems (eg. webserver)
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DDB is a Web Database wrtten in Perl using dbm for the database. It is being built for ticket software, and issuing trouble tickets for support departments.
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TeamShui
Team Collaboration and Project Management
TeamShui is a web based interface with the following features: - email client - instant messenger - project management - support ticket system - stock balance system - sales management - customer relation management - advanced analyzers and statistics - calendar/schedule system - file sharing - whatever else is requested ;) This project is currently still in the planning phase. Comments and ideas are very welcome, please post them in the forum.
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