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VoiceOne gives you the ability to install and compleatly configure a pbx platform based on Asterisk 1.8 with an easy to use web GUI, which would be a framework to build a communication server adding various plugins.

This is a tray icon (c++) for windows which shows parked calls (or other state info) of the asterisk pbx. The sample server script (php) emulates a calling queue with the pbx call parking feature, so agents simply dial 701,702,.. to pickup incoming calls

Call accounting/billing software which uses SMDR facility of phone centrals. It uses a set of scripts for data(calls) aquisition/recording and preprocessing before import into a mysql database. The billing is done with PHP using a strong set of criterias