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Cloud-based help desk software with ServoDesk
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RAGUI is a Ruby on Rails based package for managing an Asterisk(tm) PBX in real time mode. Support for extension provisioning, queues, customized scripting and reporting are provided with the system.
...It supports postpaid/prepaid billing with LCR and Fail-Over. Realtime Asterisk management using web interface. Reporting and advanced rating. Based on fast C application for Asterisk and Ruby On Rails GUI.