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SNEP is an graphical user interface to manage Asterisk PBX. It provides high level control over routing and users administration making the PBX administration easier to non-technical users.
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astercc is a realtime billing solution for asterisk, could work with all kinds of asterisk based system and no need do any change to your original system. astercc could be used for hosted callshop solution, pbx billing solution.
This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.)
It is included also an optional module providing statistics on the contact center behaviour