Search Results for "agents"
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Showing 4 open source projects for "agents"
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1
infinity pbx panel
Infinity is a panel for Windows that monitors asterisk PBX
Infinity displays dynamically logged agents, shows the status with different colors, the phone number of the caller, the name taken from the agenda internal or an access estrerno database, the call duration. The status of the telephone lines by color: not available / Free / busy and the affiliated entity. With the mouse you can call an internal, end a call, transfer it to another extension. -
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vtdialer
predictive dialing for vTiger using asterisk
This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour -
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This is a tray icon (c++) for windows which shows parked calls (or other state info) of the asterisk pbx. The sample server script (php) emulates a calling queue with the pbx call parking feature, so agents simply dial 701,702,.. to pickup incoming calls
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Jabast connects XMPP Clients to a asterisk PBX to allow extension listening, calls and presence controle for Agents.
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