AI-powered service management for IT and enterprise teams
Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
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Gemini 3 and 200+ AI Models on One Platform
Access Google's best plus Claude, Llama, and Gemma. Fine-tune and deploy from one console.
Build, govern, and optimize agents and models with Gemini Enterprise Agent Platform.
An open source, web based, platform independent knowledge base system.
...Users can view all data but only modify their own data unless user is admin or moderator, default users can't delete anything. Moderator is more restricted then admin but less restricted then default user. Supported data export formats: .doc .xls .csv .pdf and .xml. Printing and exporting can be done from any part of the site. single articles or multiple items from the list view. Multiple report types to keep track of your site. Change password support, Password recovery by user name or email support