“The new features we announced for the 8x8 VCC platform will help supervisors and agents gather more insights from their customer interactions and improve the overall customer experience,” shared Tim Richter, Director of Product Marketing for 8x8's Virtual Contact Center.Advertisement
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MIDAS is a Network Monitoring and intrusion detection server. It uses a distributed client/server model that allows it to scale to very large networks. As well its own client It supports both Netsaint plugins and Big Brother Clients.
OpenPoplog is a multi-language, incrementally-compiled virtual machine-based development environment with its own extensive teaching and support material, supporting the languages Pop-11, Prolog, Common Lisp and ML on Unix, VMS, Linux and Windows.
Tools Slightly Above the Runtime
Today's small-to-medium-sized (SMB) businesses and large enterprises are saving on their monthly communications costs by making one simple decision: to switch to a VoIP service solution from their old, outdated Plain Old Telephone Service (POTS). By choosing a new VoIP service, these companies enjoy the flexibility, reliability, call features, and audio quality that only a VoIP service can provide. Plus, they cut their phone bill by up to 70%!Advertisement