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Manage Your Call Center Without IT
For Call Centers, Telemarketing, Customer Service, Inbound and outbound call centers
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, telemarketing, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
PressObjects is a software development kit (SDK) composed of several frameworks that assist the construction of object oriented applications. The code is compatible with Delphi-Win32 and Free Pascal compilers.
A framework library which aims to independize we all, the delphi developers, from the different glitches of the platform, and attempts to provide code that is independent from the OS. It is based on *heavy* use of interfaces. Works on FPC (FreePascal).