Search Results for "remote support"

...Administrators can see instantly which machines are currently in use and what users are working on by app category. So for example if a server requires unscheduled downtime they know exactly who to notify. This is also helpful for remote access support especially where PCs are shared or for hot-desking/RDP servers. AuditQi complements software deployment and patching utilities such as VB Deploy or PDQ deploy by targeting and verifying deployments of applications and patches. However the software does not attempt to resolve the health conditions it detects. It is similar in concept to the inactive healthmonitor project but with increased scope.

NetTest 2.0 is a simple network connectivity tester designed for remote-support environments. It’s lightweight, meaning it’s easy to deploy through Active Directory, e-mail or whatever other means you want to use. It’s also extremely easy to use so that in remote support situations the often-computer-illiterate end users can help diagnose network issues by simply hitting a button, no more “okay, go to the Start Menu, open up a command prompt…” situations. ...