Total Network Visibility for Network Engineers and IT Managers
Network monitoring and troubleshooting is hard. TotalView makes it easy.
This means every device on your network, and every interface on every device is automatically analyzed for performance, errors, QoS, and configuration.
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Manage queues and reduce operational costs
Improve the waiting experience, gather service intelligence, and make data-driven decisions.
Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.
Allo stato attuale Internet non sara totalmente libera fintantochč non saranno completamente libere ed accessibili le strutture fisiche che lo trasportano.CityLAN vuole essere il manifesto di questa libertŕ...