Search Results for "issues"
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Showing 2 open source projects for "issues"
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textlint
The pluggable natural language linter for text and markdown
Textlint is an extensible linting tool for text and markdown files, designed to enforce style guidelines, detect errors, and improve writing quality. -
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amazon-connect-wisdomjs
Gives you the power to build your own Wisdom widget
...Amazon Connect Wisdom connects relevant knowledge repositories with built-in connectors for third-party applications like Salesforce and ServiceNow, as well as internal wikis, FAQ stores, and file shares. With Wisdom, agents can search across connected repositories to find answers and quickly resolve customer issues. In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. Wisdom provides faster issue resolution and improved customer satisfaction.
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