Search Results for "agent chat"

Amazon Connect Wisdom, a feature of Amazon Connect, delivers agents the information they need, reducing the time spent searching for answers. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. Agents lose a lot of time trying to navigate all those different sources of information, and in the meantime, the customer waits for an answer. Amazon Connect Wisdom connects relevant knowledge repositories with built-in connectors for third-party applications like...

We make building chatbots much easier for developers. We have put together the boilerplate code and infrastructure you need to get a chatbot up and running. We propose you a complete dev-friendly platform that ships with all the tools you need to build, deploy and manage production-grade chatbots in record time. Built-in Natural Language Processing tasks such as intent recognition, spell checking, entity extraction, and slot tagging (and many others). A visual conversation studio to design...