Search Results for "third party"

Chonkie is an AI-powered framework designed for building conversational agents and chatbots with natural language understanding and multi-turn conversation support.

...Agents lose a lot of time trying to navigate all those different sources of information, and in the meantime, the customer waits for an answer. Amazon Connect Wisdom connects relevant knowledge repositories with built-in connectors for third-party applications like Salesforce and ServiceNow, as well as internal wikis, FAQ stores, and file shares. With Wisdom, agents can search across connected repositories to find answers and quickly resolve customer issues. In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. ...

...There is ecosystem of open source plugins, some of which are maintained by the AllenNLP team here at AI2, and some of which are maintained by the broader community. AllenNLP will automatically find any official AI2-maintained plugins that you have installed, but for AllenNLP to find personal or third-party plugins you've installed, you also have to create either a local plugins file named .allennlp_plugins in the directory where you run the allennlp command.