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Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.

ProShop is a paperless and web based shop management, ERP, MES and QMS system for manufacturing companies in regulated industries. ProShop was built on the shop floor of a machine shop for nearly 20 years, and it's not like anything you've seen. Built to manage the complex manufacturing environment better than anything else on the market - by an order of magnitude. Never before has there been a system that gives you such insight into every detail of your manufacturing company. ProShop is best described as a Digital Manufacturing Ecosystem (DME). It is 100% paperless, and combines the features found in ERP, MES, QMS, CMMS, and other software categories for machine shops, fabricators, job shops, contract manufacturers and others in regulated industries who need tight controls on their process and want exacting and timely information to make the best and most profitable decisions.