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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

Venn is a secure workspace for remote work that isolates and protects work from any personal use on the same computer. Work lives in a secure local enclave that is company controlled, where all data is encrypted and access is managed. Within the enclave – visually indicated by the Blue Border around these applications – business activity is walled off from anything that happens on the personal side. As a result, work and personal uses can now safely coexist on the same computer.

This means every device on your network, and every interface on every device is automatically analyzed for performance, errors, QoS, and configuration.