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Atera’s AI agents don’t just assist, they act. From detection to resolution, they handle incidents and requests instantly, taking your IT management from automated to autonomous.

Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.

The system includes features such as process centrism, workload management, reporting, dynamic dashboards, case reports, integrations and more. With our process and compliance focus, you can ensure your investigations are fully compliant with applicable regulations, with minimal extra effort or stress.

Vibe Retail is an all-in-one retail point-of-sale and operations platform built for single-store and multi-location retailers seeking to unify inventory, sales, staff and customer data from one mobile-friendly interface. The system lets you track inventory across locations and warehouses, handle item variations (size, color, material), manage purchase orders and supplier deliveries, print custom barcodes, and transfer stock between stores in real time. On the sales side, Vibe supports multiple payment types (cards, cash, checks, gift cards, EBT), layaway workflows, serial number tracking, delivery management, loyalty programs and branded receipts. Retailers can integrate with online platforms (such as Shopify and WooCommerce), sync in-store and online sales, access 40+ real-time reports on sales, inventory and performance, set up promotions and discounts, and print receipts from mobile devices.