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CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, telemarketing, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.

Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation. Get setup in minutes. When the call ends you have instant access to the call recording, fully transcribed, along with all of your highlighted moments. All recordings created with Fathom are 100% private. They can only be seen if you share your recordings or highlights with others. Show, not tell, with playlists of what “good” sounds like. Metrics help identify who needs help and who is outperforming. A unified view of all conversations with a customer or prospect. Simplify the handoff from sales to success and never lose any context if a team member departs. Reduce time your team spends on data entry with automated post-call data sync with your favorite CRM.