Atera all-in-one platform IT management software with AI agents
Ideal for internal IT departments or managed service providers (MSPs)
Atera’s AI agents don’t just assist, they act. From detection to resolution, they handle incidents and requests instantly, taking your IT management from automated to autonomous.
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Zendesk: The Complete Customer Service Solution
Discover AI-powered, award-winning customer service software trusted by 200k customers
Equip your agents with powerful AI tools and workflows that boost efficiency and elevate customer experiences across every channel.
This is a program that watches your system log files, looking for hack attempts. It instanty reacts to potential security breaches by (for instance) adding firewall rules to cut off the attacker.