Search Results for "salesforce"
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MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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Build Agents and Models on One PlatformGemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
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amazon-connect-wisdomjs
Gives you the power to build your own Wisdom widget
...Agents lose a lot of time trying to navigate all those different sources of information, and in the meantime, the customer waits for an answer. Amazon Connect Wisdom connects relevant knowledge repositories with built-in connectors for third-party applications like Salesforce and ServiceNow, as well as internal wikis, FAQ stores, and file shares. With Wisdom, agents can search across connected repositories to find answers and quickly resolve customer issues. In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. ...
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