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Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Our cloud-based technology is used by 63% of major league sports teams to create better fan experiences while driving double-digit growth in average guest check size and sales. Solutions include self-serve kiosks, handheld POS, mobile and online ordering, kitchen displays, suite management, enterprise reporting, and both retail and food & beverage point-of-sale.