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Our cloud-based and mobile-capable software for human & social services supports critical functions from intake through reporting. Most information management software isn’t made for human services; Casebook is built hand-in-hand with human services professionals, we understand the information you need to track and access on a daily basis, and we’ve based our entire platform around it. With the ability to work on any browser-based device on our secure platform workers can work from anywhere, making collaboration and file sharing instant and transparent.

Workforce Automation processes time-sensitive call center data in real time and takes immediate, automated actions triggered by actual center conditions based on business rules you define.