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    Workforce Automation for Contact Center Teams

    Integrates with ACD and WFM Systems to Support In-Center and Remote Customer Service Teams

    Workforce Automation processes time-sensitive call center data in real time and takes immediate, automated actions triggered by actual center conditions based on business rules you define.
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    Log management, auditing, and IT compliance management made easy.

    Collect, monitor, and analyze logs, and comply with regulatory mandates.

    ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options.
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    Quiz/Survey/Test - QST

    Quiz/Survey/Test - QST

    A Free, complete, enterprise grade, open source exam management system

    QST, the worlds unparalleled open source online/lan assessment software. From a quick quiz on your phone to very large scale, high stakes, proctored desktop testing, we make it easy/secure/economical. Our intuitive design contains features (Immediate detailed results, Create/Export/Import/Convert Questions, WYSIWYG/Math-Chemistry/Basic Editors, Question/Item Bank, Multiple Question Types, Multiple Delivery Styles, Multiple Delivery/Results Options, Adaptive/Branching Questions, Randomly...
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    Downloads: 93 This Week
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    Basic concepts of And-Learning 1. INTRODUCTION The object of this report, is to be good as starting point for the development of a platform of and-learning whose nucleus is based in PHP-cloud. The following points are an analysis and ..
    Downloads: 0 This Week
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