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Call Center Quality Assurance Software
Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
pyadselfservice is a software created using Python 3.5 and Django 1.10. This project aims to provide web based password change interface to the end users, for their Active Directory account. While changing the password, users won't not need to enter their current password. Which means users can change their password even if they have forgotten their current password. Moreover, while changing the password, this software will automatically unlock the user account if it is locked.
The...
Luma is a graphical utility for accessing and managing data stored on LDAP servers. It is written in Python, using PyQt and python-ldap.
Plugin-support is included and useful widgets with LDAP-functionality for easy creation of plugins are delivered.
Following plugins are available:
- Browser
- Search
- Templates
Enjoy configuring and managing sales docs, contracts and letters with ChatGPT-integrated AI Docs.
Users configure documents in the “Configuration UI”. Both traditional rules and artificial intelligence guide users through the configuration process in a structured way. Once complete, users select ‘Build & Save’. Then, AI Docs’ document logic translates users’ entries into the perfect “Configured Doc”.
Provide an LDAP client API for Python, C wrapper module around OpenLDAP 2.x with an object-oriented API, several additional modules for processing LDIF, LDAP URLs and LDAP schema information
OrgLDAP is an extensible LDAP user management application supporting groups, *NIX (POSIX, Shadow), Samba and other account types, SSH public keys and sudo roles. It includes a reusable extensible library and a web-based front-end.
phi-oesd (Open Enterprise Service Delivery) provide an complete framework to manage a huge and complex infrastructure. phi-oesd cover the technique, process and organization based on Open Standard, Open Source, templates and best practices.
Korreio is GUI to mail systems management based on LDAP, CYRUS and POSTFIX. Its has some integrated modules: a LDAP manager, Cyrus-IMAP Mailbox (cyradm replacement), Cyrus-IMAP Partition manager (report-like), Sieve manager, Postfix Queue manager.
The Industry Leading Platform for eCommerce Enablement and Analytics
With MikMak Insights, brands gain real-time eCommerce analytics on the channels, campaigns, creative, and audiences that drive conversions.
MikMak’s Where to Buy Shoppable Solutions help multichannel brands drive sales, grow market share, and increase profitability while reducing costs across categories such as CPG, Grocery, Alcohol, Beauty, Personal Care, Pet Care, Home Care, Consumer Electronics, Home Appliances, Toys, and more.
Naraio is LAMP like software. It contains Apache, MySQL, PHP, Perl, Openssl, Phpmyadmin, OpenLDAP, Subversion, Ruby, Python, Phpldapadmin, and Trac. Trac and Subversion are authenticates user with integrated ldap. Naraio is easy, secure and flexible.
Zivios is a web based control panel which brings together vital open source technologies needed by medium and large enterprises. Zivios provides identity management,user, group and computer provisioning, as well as remote management of services.
The Kantan LDAP Browser is a web-based tool that allows you to view, browse, and search through any LDAP compliant server. It is simple to configure, and easy on the eyes.
PyADtools will allow Python to easily search, create and manipulate Active Directory objects in a Windows environment. Currently, it is merely a front-end to ADSI. The project will ultimately provide flexible, cross-platform Active Directory tools.
py_xdb_auth is a small but robust jabber-component based on twisted to authenticate jabber users against ldap. It is written for jabberd 1.4 and based on twisted and python-ldap.
A graphical user, group, and computer account manager for LDAP servers. Doesn't try to be the end-all LDAP tool, focuses on making user management quick and easy. (For linux/gnome, windows, MacOS coming RSN)
This is a scripting environment based on shellscripts and python modules that gives one the ability to manage users, groups and aliases in an ldap directory. It also provides configuration examples of how to use ldap for authenticating users with Linux.