EyesOfNetwork is free and is designed to allow easy implementation of a library process (ITIL). It simply shows information, raises alerts when there is trouble, helps the team to solve it, and very easily provides SLA reports in an editable format.
MelaJò Portal Framework is a framework to develop Java Enterprise/J2EE/MVC based applications rapidly and easily. It's based on Finite State Machine concept. It's used for years to create real business web applications with J2EE architecture.