Streamline your business from end to end with ConnectWise PSA
ConnectWise PSA (formerly Manage) allows you to stop working in separate systems, and helps you build a more profitable business. No more duplicate data entries, inefficient employees, manual invoices, and the inability to accurately track client service issues. Get a behind the scenes look into the award-winning PSA that automates processes for each area of business: sales, help desk, support, finance, and HR.
For IT service providers and MSPs that need a data platform to manage their processes
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
This is a part of the Ice Coral project. The TimeSpan is focused on event evidence, for example scheduled tasks (Windows Task Scheduler, crond).
For more info visit Ice Coral - TimeSpan Web Site.
Work diary to make an evidence of device servicing
This is a part of the Ice Coral project. The WorkLog is focused on evidence of device servicing. It's good for service teams to share information about done work.
For more information visit Ice Coral - WorkLog Web Site link below.
Ice Coral is intended to take place as Information System for InfraStructure (ISIS). This project should be central information evidence about your network infrastructure. It's planned as modular system, so you can use only one part of this system (eg. WorkLog), if you want.
For more info visit Ice Coral (project) Web Site link below.