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Zoho Assist is cloud-based remote support and remote access software that helps you support customers from a distance through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly. A few seconds is all you need to establish secure connections to offer your customers remote support solutions.

Detrack is an award-winning cloud SaaS 2-in-1 vehicle tracking and real-time electronic proof of delivery (POD) solution in a single Android / iOS app; giving all companies full control and visibility in their last mile deliveries. From instant real time delivery status updates to capturing evidence like customer’s signature, time of job completion, items reject or failed deliveries, photo evidence of service completion and automating customer support; Detrack handles it all. There’s also the ability to automate the sending texts / SMS to customers pre-delivery, post-delivery and even when the driver is heading to destination with live ETA.

Users configure documents in the “Configuration UI”. Both traditional rules and artificial intelligence guide users through the configuration process in a structured way. Once complete, users select ‘Build & Save’. Then, AI Docs’ document logic translates users’ entries into the perfect “Configured Doc”.