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eLabJournal is an all-in-one Electronic Lab Notebook (ELN) software that includes sample tracking and protocol management modules.

QueryPal is the lifeline your team needs. Our AI chatbot integrates seamlessly with your communication channels, using advanced language understanding to identify and auto-answer repetitive questions — in seconds.

ScreenMeet’s unique combination of video calling, screen share, and remote desktop functionality lets you quickly diagnose hardware and software issues with no frustration.

Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.