"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/
Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
Free software tool for configuration and management IT asset database
CMDBuild is the most flexible software to configure a custom database of assets (CMDB stands for "Configuration and Data Base Management") and design related workflow processes. The purpose is to let operators have full control of the assets, knowing their composition, location, functional relations and the changes over time. CMDBuild allows you to design ITIL compliant workflows.
Open source support tracking in your browser
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
The Bug Genie is a user-friendly and powerful PHP5.3-based bug tracker/bug tracking tool with features such as project management, VCS integration (git, svn, hig), wiki and more. Ready to use out-of-the-box, and easy to install.
MzzCRM 1-page 1-form PHP+MySQL Customer Relationship Management Script
This is the MzzCRM CRM database script that consists of a single input textbox on a web page that stores them into a MySQL database table. It has one field so that the person inserting the case notes can insert the case notes quickly and has the ability to include full details, or to leave full details out. The script is designed to perform the essential first action of a CRM -- creating the case notes. If needed to browse or access the data later after it was input, use another 3rd party MySQL database client tool to view/report the data. However there is a message box at the top of the interface that lets you know if the row/record was input successfully or conversely whether there was an error. The script performs validation so can handle special characters such as quotation marks. The script supports English and Chinese language.