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Grafana: The open and composable observability platform
Faster answers, predictable costs, and no lock-in built by the team helping to make observability accessible to anyone.
Grafana is the open source analytics & monitoring solution for every database.
This article talks about how to create a chatterbot that can serve as an interactive help agent. The bot has been "taught" to answer FAQs about a system. It can help solve petty issues for users quickly or point them to a human agent.