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Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
Soma - System Omnichannel Marketing Analysis is an open-source solution for simplifying the processes of analyzing and predicting consumer behavior. With Soma, you can combine data from multiple systems and channels in the profile joining process. Interactions and behaviors registered as a part of a unique user create and show what a Customer Journey looks like. The data is subjected to an analysis process which enables the examination of the significance of individual touchpoints for the...