STS - SupportTicketsystem and Knowledgebase - auto response, Mail - parsing , mysql or mssql, user can rate tickets which where published in the knowledgebase for professional use user groups, admin - groups, ticketstatus - support iv'e read message
FreeChat is a webserver with support for a browser based streaming chat written in Visual Basic 6. The chat so far supports multiple rooms (public/private), graphical emicons, whispering, multiple languages and more.