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Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
...Microsoft has a good track record of keeping so BugTracker.NET "Classic", which was born in 2001 and is still alive going into 2021, should be fine for the next few years.
So, about BugTracker.NET "Classic":
A web-based bug or issue tracker written using .NET 4.x Framework, ASP.NET, C#, and SQL Server (SQL Server Express too). Probably has all the features you need. Easy to setup. Power and flexibility when you need it. Learn more at http://ifdefined.com/bugtrackernet.html
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. The system is easy to install and use but has many capabilities and is highly customizable.
Website: https://webissues.mimec.org/
The current development version of WebIssues can be found at https://github.com/mimecorg/webissues
Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations.
It could be also helpfull for security audits.
IT allows to:
- Read Windows Event Log (with sorting, filtering)
Not everything works yet ... working on it :)
Extensible n-tier application with multilayered architecture. It's an open source project and available for free. Initially targeted to web based solutions. Licensed under the modified MIT license. Visit http://sibertek.net to know more.
Sinergia is web based framework for developing help desk solutions in C#, NET 3.5. Customization is supported at the data structure and business process levels with workflow foundation.
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Help Desk C# is your basic help desk / ticket management solution for IT professionals utilizing an SQL 200 Server as a database backend (maybe mysql later), This project was started to fill the gaping need for an easy to use and install Help Desk System
Liberum Help Desk is a web-based application for managing support requests with in a small business or organization. It is written for ASP in VBScript/HTML and runs on Windows with IIS utilizing Windows domain or database authentication.
BugBye is a BugTracking system allowing you to definitely clear out all paper documentation. Project, issue, help-desk request and statistics management are the key feature of this project.