The Free & Popular HESK Web Based Software in Complete Virtual Machine
...Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system.
Then setup up your Categories/Departments & Team/Staff Accounts.
Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues.
These are covered in the video. Google Search helps in finding more about hesk.
Bug tracking PHP application, intended to enable final users to report and track bugs or issues, allowing managers to open/assign this bugs to developers. Real easy time tracking interface, and ajax attachments management. Custom reports supported.
This is a simple project management web application written in ruby on rails for projects following agile process. It has an easy to use user interface and a simple workflow.