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The Cassandra helpdesk is a client-based helpdesk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
HelpDesk front-end window for Sharepoint, DotNetNuke, and other web based (or Web Parts based) environments. This is not a HelpDesk system, but can provide an easy interface to an existing web-based system through your organization's web portal.