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Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
...A particular case could be related to a document by a serial number of an inventory.
The date format is “YYYY-MM-DD”.
A search can be performed by word snippet. E.g., Date [2023-01] will display all documents created in January 2023.
The fields “Model” and “Serial number” are also included in the search of the documents.