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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
...This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.
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