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The Free & Popular HESK Web Based Software in Complete Virtual Machine
...This will help in the flow of all emails from the system.
Then setup up your Categories/Departments & Team/Staff Accounts.
Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues.
These are covered in the video. Google Search helps in finding more about hesk.
Keep track of all your job costs, make sure you don't lose money
Book a Job Card, assign employee which records the time spent on the job that transfers to a timesheet, add costing like materials from built-in inventory system. Finally create invoices integrating with XERO online accounting or print PDF invoice.