Search Results for "alpha linux"

HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval...

Manage purchasing orders, inventory and generate custom reports. Features include active directory authentication with support for user, group, access levels per user/group. Still in alpha stage.

This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.

It's a Service Desk (Help Desk) Web based, free software and open source, based on the international standard ITIL, designed to reduce the cost of implementation in SMEs (PyMEs), perfect for companies with few resources for a IT departments.

live support, operator status, operator time cards to record when they sign in and the time they log out, chat transcripts, operators log, and more.

central project and resource administration. With cepra you are able to plan and track the work on software projects: See project progress. Control the budget. Track work of project member. Plan resources.