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DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.
Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.
central project and resource administration. With cepra you are able to plan and track the work on software projects: See project progress. Control the budget. Track work of project member. Plan resources.